商务英文道歉信

商务英文道歉信

　　在社会发展不断提速的今天，我们不免要用到道歉信，道歉信可以帮助我们消除误会，增进友谊和信赖。你所见过的道歉信是什么样的呢？以下是小编整理的商务英文道歉信，欢迎阅读，希望大家能够喜欢。

商务英文道歉信1

Dear Mr. Grison

　　Thank you for your letter of 6 May 20xx concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

商务英文道歉信2

Dear Mr. Johnson

　　Thank you very much for your letter of 3 May 20xx.

　　We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.

　　The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.

　　Your sincerely

商务英文道歉信3

Dear Sir.

　　I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

　　Best regards

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