英文道歉信

时间:2024-11-04 17:14:21 道歉信 我要投稿

关于英文道歉信合集6篇

  在日常学习、工作生活中,我们常常要运用到道歉信,道歉信是要向对方陈述无法答应的所请所托的原因,对不愿为的事,可声明自己的一贯主张,对不能为的请托,更应陈述理由,说明自己为什么不能为。那么问题来了,到底应如何写一份恰当的道歉信呢?下面是小编为大家收集的英文道歉信6篇,欢迎大家分享。

关于英文道歉信合集6篇

英文道歉信 篇1

  Dear Prof. Robin,

  I am writing on behalf of the English Department to invite you to give a lecture in our college.

  We know that you are an expert on British literature. We would be very grateful of you could give a lecture on “Contemporary British Literature” to the English Department on Sunday, April 8. If this subject does not suit you, any other similar topic would be welcome as well.

  If it is convenient for you, would you please drop me a line to let me know whether you can come or not? We could be looking forward to the opportunity to benefit from your experience and wisdom.

  Sincerely yours,

  Wang Hua

英文道歉信 篇2

  Dear my teacher(name)

  i am very ashamed of not listening carefully to your class of english. yes I'm a slacker, but I want to change.Maybe it 's a tough and challenging job for me ,but I realise this was totally my mistask and i would stop playing mobile phone in your class and be more studious and hardworking in english studying.it's not irrealizable promise,i will make my promise come true.

  I just want to ask you to forgive me because you have such positive effect on me ,without your helf i would never get proper education .I know i did wrong .

  Sorry again

  Yours sincerely

  name

  But this is not the end ,after that ,make sure that you do what you said you would do, and made a big change .

英文道歉信 篇3

游客朋友们:

  首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。

  现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。

  我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。

  关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的`3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。

  从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。

英文道歉信 篇4

  Distinguished guests:

  Welcome to our hotel, the hotel expressed very thanks. As the hotel has recently opened, there are inadequacies in the service and decoration, hope you give more understanding, and this inconvenience to you, I would like to express my sincere apologies.

  Your advice to us:

  We know the customer-oriented brand concept, it is also your comments, let us see the service quality defects, once again thank you for your comments, we will improve and strengthen the corresponding business processes in the future of management training.

  We look forward to seeing you again.

英文道歉信 篇5

  Dear Anne,

  Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

  Please allow me to say sorry again.

  Regards,

  Li Ming

  译文:

  亲爱的安:

  感谢你邀请我于明日晚上与你和你的.家人共进午餐。可是,我非常遗憾地告诉你我无法赴约,因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾,我希望你们能度过一个愉快的时光。对了,在我考试后我们可以见一面么?如果可以的话请随

  时给我打电话,我非常期待能和你愉快地聊天。

  请允许我再一次致歉。

  您真诚的,

  李明

英文道歉信 篇6

  ms. mitsuko iwasaki

  3-16-6-804, higashisuna

  koto-ku

  tokyo, 136-0074

  dear ms. iwasaki,

  upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy your

  may the year of the rabbit bring you joy and prosperity.

  yours sincerely,

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